Frequently Asked Questions

Frequently Asked Questions

What is your return policy?

You may return items within 30 days from the delivery date for a full refund. Please contact us at info@majestiic.store to start the return process. Note that return shipping costs are the responsibility of the customer.

What shipping options and costs do you offer?

We offer free shipping for all orders 

How long does shipping take?

  • Processing time: 1–3 business days.

  • Delivery time: 6–9 business days.

What payment methods do you accept?

We accept PayPal, Visa, Mastercard, Venmo, and American Express.

Do you offer discounts or promo codes?

Yes, promotional codes and discounts are available occasionally. Subscribe to our newsletter to receive notifications.

Is the product in stock?

Our website displays current stock availability. If a product is out of stock, you can sign up to receive notifications when it becomes available again.

How do I find the right size?

Each product page includes a size chart to help you choose the correct fit.

Are the products genuine and authentic?

Yes, we guarantee the authenticity and quality of all our products.

Do you offer warranties?

We stand by the quality of our products. If any issue arises, please contact us directly.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number by email to monitor your shipment.

How can I contact customer service?

You can contact us at:

What happens if my item is damaged or delivered incorrectly?

Please contact us immediately at info@majestiic.store We will either replace the item or issue a refund.

Do you offer free shipping?

Yes, shipping is free for all orders 

What is your cancellation policy?

Orders may be cancelled or changed before shipment. Please contact us as soon as possible if you wish to make changes or cancel.

Is my payment information secure?

Yes, we use secure encryption technologies to protect your payment data.

Do you have a physical store?

Currently, we operate exclusively online and do not have a physical store.

Do you offer gift wrapping or gift cards?

At the moment, we do not offer gift wrapping or gift cards.