Shipping Policy

This policy applies to purchases in Germany, Austria, Belgium, Canada, Ireland, United States, Norway, New Zealand, Netherlands, Poland, United Kingdom and Switzerland. It has been created to ensure a clear understanding of our shipping guidelines and information structure. You can confidently place an order in our store and always expect reliable service.

Shipping Costs

• Free shipping on all orders within our delivery zones.

• No hidden fees.

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Processing Times, Order Cut-Off & Delivery Estimates

• Order processing time: 1–3 business days (Monday to Friday).

• Order cut-off time: 5:00 PM (GMT+01:00), Central European Time.

• Estimated delivery time: 6–9 business days, with shipments sent Monday to Friday.

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Shipment Tracking

• A tracking number will be provided by email once your order has been dispatched.

• For real-time tracking, please visit the website or tracking portal of the respective courier.

• If you have any questions about tracking your shipment, our support team is ready to help.

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Order Changes and Cancellations

• Orders placed on weekends will be processed on the next business day.

• Please contact our customer service team for any changes to your order.

• You may cancel your order for a full refund within 5 minutes of purchase. Please email us if you wish to cancel.

• Once the order has been shipped, no changes can be made.

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Policy Updates

We update our shipping policy regularly.
Please check our website for the most up-to-date information.